Return Policy
*Note: You can register return for your order within 7 days of receipt of your shipment.
How do I return ?
• To get the return process started, click here.
Are there any charges for return?
• Yes, all returns and exchanges are charged at ₹100/-(one hundred rupees only)
What items are not returnable?
• RETURNS & EXCHANGES
o Returns and Exchanges available within 7 days of receiving the item/s.
o ALL Returns and Exchanges are chargeable at ₹100/-(one hundred rupees only)
o Items purchased in packs/bundles are not eligible for any returns.
How many times I can register for Return/Exchange?
• Returns/Exchange can only avail once, only.
Why will my return rejected?
• Item received has not been sent back with all its original packaging and perfect condition.
• If the products are returned in poor condition or have clearly been worn, a refund would not be provided.
How soon will I get my refund?
• It will take up-to 3 to 7 business days for refund to reflect in your account, after the return item has been delivered and inspected by us.
• For Pre-paid orders, the refund will be credited to the original source of payment.
NOTE :- If you have received an SMS or EMAIL of order delivered status and if it's not received by you, please email or contact us within 24 hours.
Email: business@topicap.com
Phone no.: +91 9082070025
Self-Shipping of orders for returns :
In case your pincode is non-serviceable for a reverse pick up, you’ll have courier the product(s) to the following address:
Top Eye Caps Trading LLP
2nd Floor, 202/C Wing, Kalyani Enclave Datta Mandir Road, Santacruz East Maharashtra - 400055, India
• To prevent any loss or damage while in transit, ensure that the items are packed securely and that the ORDER ID and registered mobile number are included on the packaging.
• All items must be in unused condition with all original tags attached and packaging intact.
• Once we receive your return , we will process your refund along with the self-shipping charge, which is upto ₹100/- (one hundred rupees only)
PLEASE NOTE :-
All self return is responsiblity of the customer we will initiate refund process only once we receive the product in perfect condition.