Policy Page

 

At Topicap, we believe in transparency, trust, and top-tier service. This Policy Page outlines our commitments and practices so you can shop with confidence and clarity. From how we handle your information to what to expect when you order, here’s everything you need to know:

1. Shipping Policy

All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive another notification when your order has shipped, along with a tracking number. Our products are typically delivered within 3 to 7 business days. However, delivery timelines may be extended due to unforeseen circumstances such as festivals, seasonal weather conditions, or high demand periods. Free shipping on all prepaid orders PAN India. 

2. Return Policy

To start the return process, click here.

Ensure the product is unused, in its original packaging, and all tags are intact.

3. Exchange Policy
Each order is eligible for one-time return or exchange only. All returns and exchanges are subject to a ₹100/- charge (one hundred rupees only). Your return may be rejected if: The product is returned without original packaging or shows signs of use or damage. Items appear worn, washed, or are returned in poor condition. To start the exchange process click here. 

3. Refund Policy

Once the returned product is received and inspected, refunds will be processed within 3 to 7 business days. For prepaid orders, the refund will be credited to the original mode of payment.

4. Privacy Policy

We value your trust and are committed to protecting your privacy:

We collect only essential personal data for processing orders and improving customer experience. Your data is never sold or shared with third-party marketers.

Payment information is securely encrypted and processed through trusted gateways.

For more details, visit our Privacy Policy page.

6. Contact Us:

Address: 2nd Floor, 202/C Wing, Kaatyayni Enclave Datta Mandir Road, Santacruz East Maharashtra - 400055, India

Mobile: +91-9082070025

Email: business@topicap.com

7. Disclaimer

All product images are for representation purposes. Slight variations in color may occur due to lighting or display settings. By placing an order, you agree to the terms and conditions stated above.

If you have any questions about our policies or your order, don’t hesitate to reach out. At Topicap, your satisfaction (and style) is our top priority.